How to Reset Your Password From the Client Portal

In this guide, we’ll walk you through the steps to reset your password from the client portal, making it easy to update your login details anytime.

Step 1: Navigate to the Login Page

Navigate to the Client Portal login page where you would normally sign in with your email and password.

Step 2: Initiate the Password Reset Process

Once you’ve accessed the login page, click the “Forgot your password” link below the login fields to begin the password reset process.

Step 3: Enter Your Registered Email Address

After clicking the "Forgot Password" link, a reset form will appear. Enter the email address associated with your client portal account, and submit the form to receive instructions on how to reset your password.

Step 4: Check Your Email for Reset Instructions

Once you've submitted the password reset form, check your inbox for an email with a link to reset your password. Click on the link provided in the email. If you don’t see it in your inbox, be sure to check your spam or junk folder.

After clicking the link in the email, you'll be prompted to confirm the password reset. Click on "Reset Password" to proceed. 

Step 5: Set Your New Password 

Once redirected, you'll be prompted to create a new password. Ensure your password is strong—use a combination of uppercase and lowercase letters, numbers, and special characters. After entering your new password, click ''Change my password'' to confirm the change.

After successfully resetting your password, you’ll be redirected to the login page. Use your new password to sign in to your account and access the client portal.

Now that you know how to reset your password, you can easily regain access to your account whenever needed.